What type of information do we collect?

Blû Solé receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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How do we store, use, share and disclose our site visitors' personal information?

Blû Solé is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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How do we communicate with our site visitors?

We may contact you to notify you regarding your reservation(s), to troubleshoot problems with your reservation(s), to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about Blû Solé, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, chat, text messages, and postal mail.

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Cookies and Tracking tools

When you visit Blusolevilla.com we insert some instructions on your computer or mobile device. These instructions will be in the form of a “cookie” or similar file. Cookies are small pieces of instruction stored on your hard drive or device, not on our website. Cookies provide us with information that we use to enhance your experience on Blusolevilla.com.

There are two basic types of cookies. One is a session cookie which terminates when the user’s session ends. The second is a persistent cookie, which is a text file that remains stored on your computer for a period of time, generally until you delete them. Your Internet browser contains instructions about how to remove persistent cookies. If you reject all cookies, you may not be able to create or sign in to your account with us or otherwise take full advantage of the Blusolevilla.com website.

We use cookies to collect information, on an aggregate basis, about how Blusolevilla.com is used. This information includes the date and time of visits to Blusolevilla.com and time spent on our website. We also use cookies to learn more about our audience size and usage patterns, to store information about your preferences to allow us to customize our website according to your interests and to provide a more personalized experience, to speed up searches or to recognize you when you return to our website, to identify the pages viewed or searched for, page response times, download errors, length of visits, page interaction information (such as click, scrolling, etc.) or methods used to browse away from a page, but none of our cookies is intended to identify you personally. You can obtain more information about cookies at http://www.allaboutcookies.org/.

We may also use web beacons. A web beacon is an invisible graphic on a web page or email that is programmed to collect non-personally identifiable information about the use of a given website or newsletter, such as whether or not an email is opened and viewed.

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Third Party Websites

Blusolevilla.com contains links to other websites. Other websites we link to include social platforms. We also use third-party plug-ins in certain places on our website. For example, when you click on an icon on the Blû Solé website to share our products on a third party social platform, you are also loading content from that third-party site. That site may request cookies directly from your browser. These interactions are subject to the privacy policy and terms of service of the third-party site, not ours. We are not responsible for the privacy practices or the content of such services. We do not make any representations regarding the policies or practices of third parties. When you use third-party sites or services, their own terms and privacy policies will govern your use of those sites or services. We encourage you to read the privacy policies of third parties before disclosing personal information to them. For the purposes of E.U. law, these third parties are independent controllers of data.

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How can our site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at stay@blusolevilla.com or send us mail to: The Marina Villas, Villa 3, Drax Hall St. Ann's Bay, Jamaica W.I.

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Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at stay@blusolevilla.com or send us mail to: The Marina Villas, Villa 3, Drax Hall St. Ann's Bay, Jamaica W.I.

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